Return Policy
Return Policy
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
Eligibility
- Item must be in the same condition as received
- Unworn or unused
- In original packaging with tags
- Proof of purchase required
How to Start a Return
Contact us at info@peakpulse.us. Returns sent without prior approval will not be accepted.
Return Shipping & Restocking
- Customers are responsible for return shipping costs
- A 25% restocking fee will be deducted from the refund
- Original shipping charges are non-refundable
Damaged, Defective, or Incorrect Items
Contact us at info@peakpulse.us within 7 days of delivery with photos. If approved, we provide a free replacement or full refund. No restocking fee applies and we cover return shipping.
Exchanges
We accept exchanges within 30 days. Contact us to arrange. If the replacement item costs more, you pay the difference. The 25% restocking fee does not apply to exchanges for defective or incorrect items.
Refund Processing
Refunds are issued to your original payment method within 10 business days of approval. Banks may require additional processing time. If more than 15 business days have passed, contact info@peakpulse.us.