Cancellation policy
Cancellation Policy
This policy explains how cancellations work for subscriptions, pre-orders, and special purchase options, where applicable.
If a specific product does not offer these options, this section does not apply.
Order Cancellations (Standard Orders)
Orders may be cancelled before they are processed or shipped.
To request a cancellation, contact us as soon as possible at:
If your order has already been processed or shipped, cancellation may not be possible. In such cases, you may request a return in accordance with our Return & Refund Policy.
Subscriptions (If Applicable)
Some products may be offered as subscriptions with recurring deliveries.
If applicable:
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Your payment method will be charged automatically according to your selected delivery schedule.
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Subscriptions may renew automatically unless cancelled.
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You may modify or cancel your subscription at any time before the next billing cycle.
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Cancellation instructions are provided in your order confirmation email or by contacting us at info@peakpulse.us.
Refunds for subscription orders are governed by our Return & Refund Policy.
Pre-Orders
When placing a pre-order, you are purchasing an item that is not yet in stock but scheduled for future release.
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Payment may be collected at checkout.
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You may cancel a pre-order before it has been fulfilled and shipped for a full refund.
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Once shipped, returns are handled under our Return & Refund Policy.
Try Before You Buy (If Applicable)
For products offered under a “Try Before You Buy” option:
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Your payment method may be authorized at checkout.
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You will have a specified evaluation period.
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If the product is not returned within the allowed timeframe, your payment method will be charged.
Full return details will be clearly communicated at checkout and in your order confirmation email.
Contact
For any cancellation or purchase option questions, contact:
info@peakpulse.us
Peak Pulse Marketing LLC
30 North Gould Street, STE N
Sheridan, WY 82801
United States