Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high order volume periods, processing times may be slightly extended. If there is a significant delay, we will notify you via email.
Shipping Times
Estimated delivery times:
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Standard Shipping: 7–15 business days after dispatch
Total estimated delivery time:
8–18 business days (including processing time).
Delivery times may vary depending on:
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Destination country
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Customs processing
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Carrier operations
These timeframes are estimates and not guaranteed.
Shipping Destinations
We currently ship to the United States and selected international destinations.
Available shipping options and delivery estimates are shown at checkout.
Shipping Costs
Shipping costs are calculated at checkout.
Free shipping may be offered on selected products or promotions and will be clearly indicated during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Tracking details may take up to 24–48 hours to update after dispatch.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price unless stated otherwise at checkout.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
Shipping Delays
While we aim to deliver within the estimated timeframes, external factors such as carrier disruptions, customs processing, or weather conditions may cause delays.
We will assist customers in tracking and resolving shipment issues where possible.
Contact
For shipping-related questions, contact:
Peak Pulse Marketing LLC
30 North Gould Street, STE N
Sheridan, WY 82801
United States